Welcome to Online Customer Service

To use this service, please follow the instructions below to submit a new request or to look up an existing service request.
Submit a New Request
Begin your service request by starting below. The type of requests available may include the following services.
Click on the appropriate hyperlink under the LINKS section below to proceed with your request:

If a non-working vehicle is on the street, please call the Rockford Police Department at 815-966-2900.

Landlord registration site: Landlord registration site

Snow, Ice, Plowing: Snow and Ice Status